support

Aevum OS Support

Support resources for Aevum operating systems and autonomous platforms.

CaraCara RTOS

Real-Time Operating Systemrelease v1.0

AI-native real-time operating system for autonomous flight systems.

Documentation
Technical references, guides, and documentation are included with your licensed distribution. Contact your program representative for access to the developer portal.
Contact Your Representative
Bug Reports
Report defects, unexpected behavior, or safety-critical issues. Include your CaraCara RTOS version, hardware platform, and a reproducible description.
File a Bug Report
Technical Support
For integration questions, operational issues, or urgent support requests, reach our engineering team. Response times are governed by your support agreement.
Contact Support
Security Disclosures
If you have identified a potential security vulnerability, contact us directly. Do not disclose publicly until coordinated with our team.
Report a Vulnerability

When Contacting Support

To help us resolve your issue quickly, please include the following in your request:

  • Product name and version (e.g. CaraCara RTOS 1.0)
  • Hardware platform and configuration
  • A concise description of the issue and steps to reproduce
  • Any relevant logs or diagnostic output
  • Your support agreement or contract number (if applicable)